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01 Shopping Information

When my order is ready to dispatch?

All orders are shipped from Monday to Saturday. We prepare these kilts after receiving orders from our valued customers so it takes us almost 3 – 4 working days to get it manufactured and inspected before dispatch. You’ll get this item in 10 – 12 Days. Please note sometimes we ship item from our Warehouse out of US.

Do You Ship Internationally?

We ship internationally via DHL Express. Just enter in your shipping address in the shipping information section of the order process, and use the Country dropdown to select your country from the list.

What is our International Shipment Time Frame?

International shipping timeframes can be harder to estimate accurately (compared to domestic shipping), because of the many factors involved. Generally, DHL Express can take anywhere from five days to three weeks to arrive at the destination country, and customs can take 3-10 days after that. All in all, it’s usually best to place an international order as early in advance of the time you need it!

Photogenic Effects

Please note all of our items are edited in Adobe Photoshop so the color of original item may vary a little bit from the advertised picture but we guarantee our best quality.

02 Payment Information

What Payment Methods Are Accepted?

Right now, we only accept PayPal as a payment method but we are working upon additional payment methods like credit card purchase and Bank Transfer. PayPal is the safest payment method that can be used during online shopping and if you feel anything unwanted you can also claim for the money!

Is Buying On-Line Safe?

Buying from LeatherPointUSA is totally safe as you are buying a product from a local market because we believe in long-term relationships which is why we always believe in customer satisfaction. If you want to order something but afraid of losing money and getting a bad product we can assure you if you face any difficulty after receiving your order. There would be a free replacement.

03 Orders and Returns

How do I place an Order?

You can always place an order by selecting your desired product and measuring yourself all according to the size chart and selecting your size. We majorly work upon custom measurements so it is 100% recommended to add your accurate measurement details in order notes in order to get a perfectly fitted product at your doorstep.

Do I need an account to place an order?

It’s not essential to have an account on our website to order something however we recommend you to make an account in our store in order to use this information for the next time.

Who should I to contact if I have any queries?

We always prefer our customer at first place you are our priority so you can always place your query at [email protected]

How Can I Cancel Or Change My Order?

Canceling your order isn’t a big deal you can email at [email protected] and let us know within 1 day of the order passing after that your order goes into production and we can’t help you out in that scenario.

How Can I Return a Product?

Free Returns are offered on all product purchases within United States, unless otherwise noted on certain products (namely Final Sale items or seconds). Return requests must be made within 30 days of the date you receive your product. Requests after this point will be denied.

Shipping for Exchanges or Returns is free of charge within the US for one return or exchange per order. If a second exchange or return is requested, the cost of the second shipping will be covered by the customer.

We believe in ‘Quality’ rather than ‘Quantity’ and proud to design and produce quality top grain genuine leather products and take pride in providing true description.

If you find that our products material is not genuine leather where stated then we’ll REFUND 100% of your money and you can have the product for FREE. We know the material of our products and that’s why give you life time guaranty to buy with Confidence.

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